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Less than two years after purchasing almost $9,000.00 worth of exterior doors, all are rotting away. The manufacture, Masonite, did nothing to protect the wood frame under the sweep from the elements.

Before I could download the warranty claim form, "Charles" said, they would deny the warranty claim. Charles, from Masonite, said, after installation, I was required to remove the doors, then remove the sweep from the bottom of the door and paint them. No where in the paperwork that came with the doors does it claim that. The sweep is not removable.

The wood used for manufacture was basically untreated interior wood. Masonite complaints are easy to find and there are a lot of them. Masonite doors suck.

Masonite employees could not care less that your doors have rotted away. Never, Never, Never buy any Masonite products.

Reason of review: Damaged or defective.

Monetary Loss: $12000.

Preferred solution: Full refund.

Masonite Cons: How the doors rotted away in less than 2 years.

Location: 201 N Franklin St #300, Tampa, FL 33602, USA

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